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Staff Spotlight: Alicia Jackson

Alicia-Jackson-Staff-Spotlight-PhotoWe’re so proud to work with each and every one of our staff members here at Donor Alliance. In our Staff Spotlight, we like to take a minute to share who we are and why we work at Donor Alliance. In this month’s staff spotlight, meet Alicia Jackson, a Quality Assurance Coordinator. In this role, Alicia verifies the suitability of heroic donors based on their medical history and more.

This Month’s Staff Spotlight is on Alicia Jackson:

Name: Alicia Jackson

Position: Quality Assurance Coordinator

Years at Donor Alliance: 13.5 years

Tell us a little about your role with Donor Alliance: As a Quality Assurance Coordinator, I review the medical history of individuals who have either previously registered themselves to be a donor or their family consented for them to share the gift of donation at the time of their passing. Although I primarily work with tissue donation, I also review shared (Organ and Tissue) cases as well. Nevertheless, no matter which type of case I’m reviewing, I’m verifying the suitability of that donor based on his/her medical history along with other pertinent information. I work with several tissue processors who all have their own set of criteria and I do my very best to make sure I’m fulfilling their requirements during my review.

What do you enjoy most about your role/what’s the most rewarding aspect of your role? For me, it’s knowing that I’m a part of something bigger. There’s nothing like meeting one of the donor families or a recipient of the organs and tissues cases that I’ve reviewed the medical history on. Listening to how they are now able to live their life the way they’ve intended blesses me beyond all of my expectations. I can see that all of my hard work paid off just by listening to their story.

When you’re not working, what do you like to do for fun? I love spending time with my family and reminiscing about childhood memories. I also love taking road trips to the beautiful Rocky Mountains, attending exhibits at various museums, watching plays, learning from documentaries on PBS and sewing.

What piece of advice would you give your younger self? If possible, I would tell my younger self, “thank you for never giving up on yourself. Although there will be obstacles you’ll face in life, know that every struggle has an expiration date. YOU’VE GOT THIS!”

Thanks for reading our staff spotlight!